NOTE: These policies
are subject to change without prior notice. Please carefully read our policies
before placing order.
be placed through our website only.
A RM5.00 handling fee per order is charged for order (shopping cart sub-total)
less than RM30.00.
Shipping charges calculation
is based on actual weight or volumetric weight whichever is higher and destination
plus packing cost. It is levy according to the carriers’ standard.
The shipping charges auto generated by the system is up to maximum
any weight exceed this limit, we will inform you the actual shipping charges
via email. International customers will be contacted with the shipping rate
by email after the order is submitted.
Provided full payment has been received and cleared, orders will be delivered
within three (3) business days by way of courier or any other similar services.
Delivery times will vary from one location to another; we cannot guarantee
the exact time of arrival or responsible for delays due to circumstances which
are beyond our control.
If any item is short delivered and has been paid for, we will be more than
happy to cover the cost of freight in resending the goods as soon as possible.
We cannot ship to post office boxes, as all orders require your signature
upon package delivery. If a package is returned because no one was available
to accept it, customers are responsible for all charges incurred in resending
We relinquish ALL RESPONSIBILITY of the package once it leaves our shop.
We promise to do our best and sincerely hope the package will arrive intact;
but we cannot be responsible for it if it does not.
accept Direct Bank Deposits (within Malaysia) or Telegraphic Transfer/Paypal for international
orders. All orders must be paid for prior to shipping.
To ensure your order can be processed and dispatched promptly, please
notify us once payment has been made by email to
by using the
form provided on our website.
Payment remits must be in full amount and free from any commission charges
by the bank. Failure to made full payment will result in delay in processing
your order. Customers are responsible for all bank charges or costs incurred.
Payments are made payable to CANSUN SDN BHD (Co. No. 691291-T).
Due to price fluctuations,
price commitment is made on the placement of order only. We endeavour to ensure
accurate pricing on our website.
Prices are subject to change without notice.
All prices are quoted in Ringgit Malaysia (RM).
All prices are quoted ex-works and do not include shipping & transportation
OUT OF STOCK ITEMS
If an item is out of stock
by the time your invoice is processed, and if the out of stock item is expected
to be received within few days we will ship the merchandise once it arrives.
Otherwise, we will make a refund by cheque or credited to customer account
Orders left on a "Wait"
status or unpaid beyond three (3) business days will be automatically deleted
from our system and we will inform customers by email.
Any paid order cancelled by customer will be subject to a restocking fee of
20%, and the balance will be refunded in the form of cheque or
credited to customer account with us, we do not allow
We reserved the right not to accept future orders from the customers who
have numerous records of pending order that has not been paid for or cancelled.
RETURNS & REPLACEMENTS
Due to the nature of our
products and to ensure the purity of our products, we cannot accept exchange
or return on any items that has been used or opened or don't have its original
All orders must be checked & lodged within 2 days of receipt &
any claims, errors, or discrepancies must be reported immediately. We will
not be responsible for any claims made after two (2) days from receipt of
your order, nor issue a refund.
Depend on the circumstances; we may replace the items or make refund. You
are responsible for all the expense of returning the items ordered.
Please note that shipping charges are non-refundable, unless is our error.
If the items ordered are returned to us due to incorrect address or non-deliverable,
unless the return is a result of our error, the shipping charges incurred
will be charged to you. Please make sure that your address is correct before
submitting the order.
If an error has been made by us, we will gladly pay for return shipment.
If customer requires urgent re-dispatch, it will be necessary to pay for goods
at the time the re-order is lodged, which will then be refunded when we receive
the returned goods.
Errors made by clients when placing their order can be returned if reported
within 2 days and products are unopened. This will incur the 20% restocking
fee. This includes change of mind returns also. Goods must arrive in re-saleable
condition. Return cost will be at customer's expense. 20% Restocking Fee covers
costs of time and labour involved with returning goods. All returns must include
the "gift" or "promotional offer" received with the original
Goods must be re-packed carefully for return and the package must include
a letter identifying your invoice number, name, and contact information as
well as why the goods are being returned.
Whether you require a refund or a replacement, it is important to provide
as much detail as possible about what you are returning so that the return
can be processed accurately & promptly.
Some of our products come from natural sources. They are subject to a
normal range of variations in color, texture, odor etc. These variations can
be due to seasonal changes such as temperature, rainfall, sunlight and other
variables. These differences from batch to batch are normal and are not regarded
as defects in the product quality. We cannot accept returns due to these variations.
Send the return package (postmark within 14 days of receipt) by mail to:
24, Jalan Apollo U5/191, Bandar Pinggiran Subang, Section U5, 40150 Shah
Alam, Selangor, Malaysia.
All refunds are in the form of
cheque or credited to customer account with us. No cash refunds are allowed.
Please note that we only send the replacement items or refund upon received
of the returned items.
We will notify you by e-mail once received the returned items. The refunds
process will takes about ten (10) working days.
The stability & nature
of our products may be altered depending on storage conditions, or when used
in combination with other ingredients. This is beyond our control & we
cannot accept any liability in this regard.
The information contained
in this website is provided in good faith but makes no representation as to
its comprehensiveness or accuracy.
This website is thus, intended only as a guide to the appropriate precautionary
handling of the material by properly trained personnel using this product.
Individuals receiving this information must exercise their independent
judgment in determining its appropriateness for a particular purpose.
As the ordinary or otherwise use(s) of this product is outside our control,
no representation or warranty, expressed or implied, is made as to the effect(s)
of such use(s), (including damage or injury), or the results obtained.
We expressly disclaim responsibility as to the ordinary or otherwise use(s).
Furthermore, nothing contained herein should be considered as a recommendation
by us as to the fitness for any use. Our liability is limited to the value
of the goods and does not include any consequential loss.
We shall not be liable for any errors or delays in the content, or for
any actions taken in reliance thereon.
We shall not be responsible for any damages resulting from use of or reliance
upon this information.
The user of the product is solely responsible for compliance with all laws
and regulations applying to the use of the products, including intellectual
property rights of third parties.
By purchasing and using ingredients and products sold by us, you agree
that you are knowledgeable about the safe, appropriate storage and use of
the ingredients and products that you purchase. You agree to carefully inspect
all items upon arrival and report any problems or need for replacement immediately.
You agree that you will not hold us liable for any problems that arise from
your storage and use of the ingredients or products. You will assume all product
liability for the final products/creations that you make using ingredients
purchased from us.
By placing an order with www.beauty360degrees.com you have agreed to our
www.beauty360degrees.com is owned and managed by Cansun Sdn Bhd. Any
reference to www.beauty360degrees.com shall include reference to Cansun Sdn Bhd.
CONDITIONS OF USE
We do not offer medical advice,
nor is anything contained on its pages intended to constitute professional
advice for medical diagnosis or treatment. If you contact us, the response
is not intended as medical or professional advice, nor can it be relied upon
for medical, legal or financial decisions. In NO event shall we be liable
for any damages including, but not limited to, direct, indirect, incidental,
special, or consequential damages (including without limitation, damages for
loss of business income or profit, business interruption, loss of data, manufacturing
damages, or any other loss whatsoever) arising out of, or in connection with
us. Permission to reprint, digitally reproduce any page, duplicate text from
a page, or to duplicate graphic material is expressly prohibited.
NOTE TO PARENT
We encourage children to consult
with their parents before submitting any information to any website, including
ours. We encourage parents to supervise their children online activities and
consider using parental control tools available from online services and software
manufacturers that help provide a kid-friendly online environment. These tools
can also prevent children from disclosing their name, address, and other personal
information online without parental permission.